Ntrinzic Locators FAQs

There’s a lot that goes into apartment-hunting. What’s the best price? Is there a special? Can I bring my fur baby? Is there covered parking? The list can go on…Here are the questions we get asked by our clients most often.

Are you really free and how does this work?

We are 100% free to clients. When a client lists Ntrinzic Locators or the name of their agent as their referral source on their application, the apartment properties pay us directly once the client is all moved in. It’s how apartment properties get top-tier tenants, and how you get an amazing unit.

Can I just get a list?

After speaking with an agent and answering a few key initial questions, clients will receive a hyper-personalized list of apartments within a few days. After our agents gather details and understand exactly what you’re looking for, we personally call every property that could be a match and fine-tune the list one by one. That way we don’t just send you a list, we send you your list.

Pet Qs

We love that our clients love their pets! So, sometimes we’ll get questions around deposits, pet rent, and breed or weight restrictions. If we don’t have the definitive answer, we contact the properties you’re interested in and ask so we can deliver the most accurate info.

Can you[the agent ]tour with me[the client] at an apartment complex?

In a standard health setting, we absolutely can and we will. Right now, properties are taking extra precautions by allowing virtual touring or by enforcing a limited number of tour participants on-site. But, don’t worry – if you go to tour the property, video-call your agent so they can be there virtually!

Why does my application show the market price if there’s a special?

This is a question we sometimes get during the application portion of the process. Most times, properties will approve applicants based on the market value of the unit (the regular price without an applied special), so that’s the number that will be on the application. Then, once a lease agreement is drawn, the effective rate (the price after the special/concession is applied or self-prorated) will be used.

Other touring Qs

When we do tour with clients, we find they like to ask about the property internet provider options, parking, package delivery setup, noise cancellation, and how the special/concession is distributed throughout the lease if there is one.

Our FAQs [What we may as you]

Where are you living now and why are you looking to move?

When we ask this question, we’re trying to better understand what the driving force is behind your desire to move so we can serve you in that same direction.

What’s your budget?

Apartments cost money, so we have to ask! We’re not here to judge or persuade clients outside of a range that’s comfortable to them. Knowing a client’s budget range helps our agents better understand where to place their focus so they can work as efficiently as possible. You’d be surprised what our connection throughout the city and collaboration with one another can produce when it comes to finding an amazing price-for-location or price-for-finishes!

Have you already looked at any properties and if so, what are the names of them?

We want to make sure your search is built on as thorough collaboration as possible. So, if we know what properties you’ve already researched, we can leverage our relationships throughout the city to ensure the pricing you got was the most accurate, ask questions maybe you didn’t know to ask, or accurately set your expectations based on the current market and what properties you’ve explored.

Work and income Qs

Properties will typically ask apartment applicants to provide pay stubs and/or bank statements that show their monthly income is three times the monthly rent – that’s pretty standard. So we will ask you a few questions around work and income to help lead us to apartments that will fit that lane of what a client will get approved for. We definitely don’t want to see our clients lose application money if we can help it! (Yes, apartment applications cost money)

Credit, rental history and background Qs

Most properties will run a credit and background check on apartment applicants. Their goal is to mitigate the amount of risk they’re taking on each tenant and enter into a lease agreement that serves both parties – it’s not personal, it’s business. Disclosing this information lets our agents know what questions to ask and how to effectively direct conversations as they call each property that has the potential to end up on a client’s list. In doing so, we can hopefully find and eradicate any foreseen roadblocks for our clients.

What are your hobbies and do you have any pets?

We ask about hobbies and pets so we can account for an optimized location and can ask properties about costs or restrictions around pets. If you think we are all up in your business now, you should hear what we ask properties on behalf of pet owners (hey, they have to live there, too)!

Roommate Qs

If you’re going to be renting with a roomie, we’ll probably ask to be in a group message or email with everyone so all the decision-making doesn’t fall on any one leaseholder. If you and your roomies decide you’re going to be the primary point of contact for the duo or group, then we’ll just ask the first and last names of your roomies and their phone numbers to fulfill what our client management systems will ask for.

Qs we defer to apartment properties

Sometimes our clients ask us questions that we could take a really educated guess to answer based on the amount of communication we have with apartment properties throughout the metro, but we’d rather just defer to the properties themselves. Since each property and management company operates in its own way, process-oriented questions are best answered by them. Things like:
– What’s the approval process?
– Why am I getting approved on the original price instead of what it is after the special?
– Does my deposit change depending on my credit?
– Do I have to have a co-signer?
– Does my roommate have to be on my lease?
– What if I get a pet halfway through my lease?
Wow, did we say this was a blog? We meant a book! All jokes aside, whether you decide to do the apartment search on your own or use another locator (we forgive you), make sure to bookmark this Page so you know what questions you should be asking and what should be asked of you! And, let us know if we can help you with your next apartment search.